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The 8th waste of Infrastructure - Wasting talent

Last week I wrote about how the first seven lean wastes described by Taiichi Ohno in the Toyota Production apply to infrastructure and operations management. An 8th waste was identified by western...

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Would you pay for customer service from a human? | Relate by Zendesk

Sophisticated businesses are hyper-focused on customer service. Most companies that charge a fee to talk to an agent are those in which changing providers is difficult, so they can get away with it....

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When Waterfall Principles Sneak Back Into Agile Workflows

Beware “AgileFall.”... Chief Operating Officer's insight:http://www.ops.coach See it on Scoop.it, via Operations Coach and Operations Management

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The Hidden Waste Lurking in Project Management

The average lead engineer spends twice as much time as needed. Chief Operating Officer's insight:http://www.ops.coach See it on Scoop.it, via Operations Coach and Operations Management

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Oprah Winfrey Has the ‘2020 Vision’ for Your Best Life

Oprah Winfrey is taking her talent on the road. Time Magazine is reporting that the megasuperstar, in conjunction with WW (Weight Watchers Reimagined), will be heading an Oprah 2020 wellness tour to...

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Tracee Ellis Ross Wants Us to Celebrate the ‘PATTERN’ of Our Natural Hair

Add haircare entrepreneur to the many titles that define Tracee Ellis Ross. She announced, via Twitter and Instagram, the launch of her new product line, PATTERN, which debuts Sept. 9. “Thrilled to...

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Garcelle Beauvais Becomes 1st Black Cast Member of Real Housewives of Beverly...

As the Bravo TV hit franchise, The Real Housewives of Beverly Hills embarks on its 10th season, history is being made in the process. The Daily Dish has reported that actress Garcelle Beauvais has...

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Rihanna Secures Additional $50 Million Funding for Savage X Fenty Brand

We haven’t heard any new music from Rihanna in quite some time but don’t think that means she isn’t creating. The Bajan singer has secured $50 million in new funds from investors for her celebrity...

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Howard University Alum Partners With School on Executive Certification in...

The Howard University School of Business (HUSB) is launching an Executive Certification in Diversity Coaching (ECDC) program. The program is a partnership with the award-winning CoachDiversity...

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Future Giving Scholarships to College Students on Each Night of His Tour

What a way to give back! Rapper Future has vowed to give scholarship money and free tickets to a fan in every city of his Legendary Nights tour, according to Complex. Eligible fans must be active...

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T.I. and Charlamagne Tha God Among Featured Speakers at 2019 A3C Conference

Billboard is reporting that rapper, artist, activist, and reality TV star, T.I., and radio host, TV commentator and author, Charlamagne Tha God, will be among the many speakers featured at the 2019...

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Ezekiel Elliott Signs $90M Contract, Immediately Donates $100K

The Dallas Cowboy’s starting running back has ended his holdout by signing a $90 million, six-year extension. Ezekiel Elliott wanted to be the highest-paid NFL player at his position and has met his...

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President Trump to Deliver Remarks at the 2019 National HBCU Week Conference

President Donald Trump will deliver remarks at the 2019 National Historically Black Colleges and Universities (HBCU) Conference on Tuesday, Sept. 10, a White House official exclusively told BLACK...

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Phil Terrill: ‘Collision Course’ Author Cracks The Code Of What Manhood Is

BE Modern Man: Phil Terrill Tech evangelist and author; 28; Technology company business program manager Instagram: @catchpt Currently, I am working as a global program manager at a top tech company...

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Hampton University Is Offering Displaced Bahamas College Students A Free...

Hampton University has entered into an agreement with the University of the Bahamas-North to allow its students displaced due to Hurricane Dorian to finish their studies free in Hampton, Virginia. The...

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Berry Gordy Donates $4 Million to Motown Museum

As reported by Billboard, Motown legend Berry Gordy has donated $4 million to Motown Museum’s expansion project. The money donated by Gordy will help fund a targeted $50 million, 50,000-square-foot...

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Coach Parent Company Tapestry Names New, Black CEO

Editor’s Note: This week Jide Zeitlin, a member of the Black Enterprise Registry of Corporate Directors as the chairman of the board of Tapestry Inc. was named chief executive officer of the company,...

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Agile project management, explained | The Enterprisers Project

What is agile project management, and is it right for your team? How is it different from other project management approaches? Experts answer all your burning questions. Chief Operating Officer's...

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5 Tips for Creating the Best Employee Onboarding Experiences

How do you create the best employee onboarding experiences? In this article we cover 5 tips that will help you boost onboarding outcomes across the board. Chief Operating Officer's insight:Operations...

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How to Stop Missing Your Writing Deadlines

The Pi Rule and other delicious tools. Chief Operating Officer's insight:Small Business Project Management See it on Scoop.it, via Operations Coach and Operations Management

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